Presales teams are being asked more and more to do post-sales work. This isn’t a fad or something we’re doing in the short term. This is a significant change for the broader profession of presales and solutions consulting. What was once occasional support for implementations or customer renewals is now becoming formal job responsibilities for solutions consultants across the industry.

In this episode, Jack Cochran sits down with Shamil Turner, Global Technical Solutions Leader at Figma and Presales Collective advisory board member, to explore why this shift is happening and what it means for the future of presales.

Shamil brings a unique perspective to this conversation: he was the first SE hired at Figma, built their entire solutions engineering organization from the ground up, and has now transitioned into a post-sales technical leadership role. Together they discuss the strengths that SEs bring to the table that has a profound impact on a company-customer relationships AFTER the sale has happened, and how this plays out in a new role that has been emerging over the past year, the Forward Deployed Engineer.

Whether you’re a leader making organizational decisions or an IC just getting started, this conversation will help you understand how the world of solutions is evolving.

Thank you to Saleo for sponsoring this episode!

Follow Us

• Connect with Jack Cochran: https://www.linkedin.com/in/jackcochran/ 

• Connect with Shamil Turner: https://www.linkedin.com/in/shamil-turner/ 

Links and Resources Mentioned

• Join Presales Collective Slack: https://www.presalescollective.com/slack 

• Sol/Con 2026 (Chicago, August 2026): https://www.presalescollective.com/solcon-2026 

• Presales Collective Podcast: https://www.presalescollective.com/podcast

• Saleo: https://saleo.io 

Key Topics Covered

1. The Growing Trend of Presales Teams Doing Post-Sales Work

2. Historical Context: How SEs Have Always Supported Post-Sales

3. Forward Deployed Engineer Roles in Consumption-Based Models

4. Why Presales Skills Are Valuable for Customer Onboarding

5. Shamil’s Journey from First SE at Figma to Global Technical Solutions Leader

6. The Convergence of Pre and Post-Sales Functions

7. Career Implications for Presales Professionals at All Levels

8. What This Means for the Future of Solutions Organizations

Jack and Jerome are back to dish on all things fast food in Las Vegas!

From guilty pleasure drive-thru favorites to childhood fast food

memories, the guys cover it all in this entertaining episode.

00:00 – Intro and catching up

01:23 – Favorite fast food picks

09:35 – Fast food nostalgia

14:00 – Airport food philosophy

21:38 – Starbucks food failures

25:05 – Fast food on the Las Vegas Strip

Jerome’s top picks: Wendy’s fries and Junior Bacon Cheeseburger, In-N-Out (but only when drinking)

Jack’s favorites: Jimmy John’s and Taco Bell’s Crunch Wrap Supreme

Next episode: Jack and Jerome will explore their favorite drinking spots in Las Vegas!

Jack Cochran is joined by Paul Krauss. We continue our conversation from the last episode. Today we explore how to better identify the things that lead to burnout and how to deal with it when you are experiencing high stress.

Book discussed during the interview: Panic Proof: The New Holistic Solution to End Your Anxiety Forever by Dr. Nicole Cain

Paul Krauss MA LPC is the Clinical Director of Health for Life Counseling Grand Rapids, home of The Trauma-Informed Counseling Center of Grand Rapids. Paul is also a Private Practice Psychotherapist, an Approved EMDRIA Consultant , host of the Intentional Clinician podcast, Behavioral Health Consultant, Clinical Trainer, Counseling Supervisor, and Meditation Teacher. Paul is now offering consulting for a few individuals and organizations. Paul is the creator of the National Violence Prevention Hotline as well as the Intentional Clinician Training Program for Counselors. Paul has been quoted in the Washington Post, NBC News, Wired Magazine, and Counseling Today.

Lidia Vasileva joins us to talk about Stolen Focus and about getting into flow! Find Lidia on Linkedin or at https://www.packetmage.com/

This month’s book is Stolen Focus by Johann Hari. Pick up a copy (or don’t).

Be sure to check out https://demojockeys.com/ for our full list of past and upcoming books, previous episodes, and more.

Next month’s book is 4 Pillars of Critical Thinking by Patrik Ian Meyer.

Music: Iron Pan and The Wu Town Shuffle by Mr. Lincoln

00:00 Bump the Mic!

00:30 Middle seat

03:05 Welcome to DemoJockeys

03:52 The Interview

05:25 Did Lidia like the book?

08:21 It started good?

11:05 How lean is your phone?

15:11 Who is this book for?

18:35 Flowstate

26:40 Out o here